Crafted On
Legal

Terms of Service

Last updated: June 2026  ·  Effective upon account creation

1. Acceptance of Terms

By creating a Crafted On account or using the Crafted On platform in any capacity, you agree to be bound by these Terms of Service. If you do not agree, do not create an account or use the platform.

2. What Crafted On Is

Crafted On is a payment facilitation platform for casual sellers. It enables sellers to accept card payments from buyers using NFC stickers and QR codes, without requiring buyers to install an app or create an account. Crafted On does not process payments directly. All payment processing is performed by Square, Inc., under Square's own terms of service and compliance framework.

3. Seller Accounts

3.1 Eligibility

You must be at least 18 years old and legally authorized to operate in your jurisdiction to create a seller account.

3.2 Stripe Account Requirement

Crafted On requires a Stripe seller account. By connecting your Stripe account to Crafted On via Stripe Connect, you authorize Crafted On to process payments on your behalf. You remain bound by Stripe's terms of service independently of these terms.

3.3 Account Security

You are responsible for maintaining the security of your account. Logging in on a new device revokes your previous session.

4. Pricing

4.1 Subscription

Crafted On charges $10.00 USD per month per seller account. Billing is handled by Stripe. The subscription is month-to-month with no minimum commitment.

4.2 Sticker Pricing

NFC stickers are available for purchase through the app. Current pricing: Starter Bundle Pro (3 stickers + first month) $50.00; Starter Bundle Lite (1 sticker + first month) $25.00; Additional sticker $15.00 each. Prices are subject to change with notice.

4.3 Billing Notifications

Crafted On will send you an SMS reminder 3 days before your subscription renews and if your subscription lapses due to a failed payment. No more than two SMS notifications per billing cycle for these purposes.

4.4 Subscription Lapse

If your subscription lapses, your sticker URLs will stop resolving immediately. Your data is retained and fully restored when you reactivate. Crafted On does not delete data due to subscription lapse.

4.5 Cancellation

You may cancel your subscription at any time through the billing portal in your account screen. Cancellation takes effect at the end of the current billing period.

5. Stickers

5.1 Ordering

NFC stickers are ordered through the Crafted On app. Stickers are shipped pre-encoded with a permanent resolver URL.

5.2 Shipping Address

For postal orders, your shipping address is collected at the time of purchase and deleted from our systems when your shipping label is generated — within 48 hours of your order. See our Privacy Policy for full details.

5.3 Non-Refundable

Stickers are non-refundable once encoded and shipped.

5.4 Responsibility

Once shipped, stickers are your responsibility. Crafted On is not liable for stickers that are lost, damaged, stolen, or misused after delivery.

6. Payments and Refunds

6.1 Payment Processing

All buyer payments through your sticker URLs are processed by Stripe under your connected Stripe account. Crafted On does not handle, hold, or have access to buyer payment funds.

6.2 Refunds

Refunds are your responsibility as the seller and are managed through your Stripe account. Crafted On is not a party to disputes between you and your buyers.

6.3 Chargebacks

Chargebacks are handled by Stripe under their dispute resolution process. Crafted On has no role in chargeback proceedings.

7. Prohibited Uses

You may not use Crafted On to:

Violation may result in immediate account termination without refund.

8. Data and Privacy

Crafted On collects and retains only the minimum data required to operate the platform. See our Privacy Policy for full details. Buyer payment information never passes through Crafted On infrastructure — it is tokenized client-side by Square's SDK. Shipping addresses are deleted within 48 hours of order fulfillment.

9. Account Deletion

You may delete your account at any time from the Account screen. Deletion is permanent and irreversible. Upon deletion your Square OAuth token is revoked, your sticker URLs stop resolving immediately, all platform data is permanently deleted, and your Stripe subscription is cancelled.

10. Liability

10.1 Platform Liability

Crafted On is not liable for failed transactions due to Square outages, disputes between sellers and buyers, losses from sticker misuse, or service interruptions due to infrastructure failures.

10.2 Limitation

To the maximum extent permitted by law, Crafted On's total liability for any claim shall not exceed the subscription fees you paid in the three months preceding the claim.

11. Changes to Terms

Crafted On may update these terms at any time. You will be notified via in-app notice. Continued use of the platform after notice constitutes acceptance of the updated terms.

12. Governing Law

These terms are governed by the laws of the jurisdiction in which Crafted On operates. Any disputes shall be resolved in that jurisdiction.

13. Contact

For questions about these terms, contact support through the Crafted On website.